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I LOVE THIS BOOK!
It worked for my husband, my 8-year-old and my coworkers!
@Ashley, mom/wife/entrepreneur
Communication is essential in leadership. The author shares an approach to communication that is authentic and will help you connect with your people. As you read this book, also think about how it will help you improve communication in your personal relationships. Great information that is easy to understand with great examples. A clear way to better relationships in all areas of your life.
@Shep Hyken
Hard won, heart felt lessons from the trenches of business and life. For business, for family; if there is some facet of your life where you would like to improve your communication and deepen your relationships, this book is for you
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Scorecardfor your communication with your spouse, parent or child
Personal Action Plan Worksheet
Step-by-step guide to change the tone with someone